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Service Status

Current issues

There are no known current issues.

Resolved issues

Tesla Vehicles Failing to Wake 2024-04-05

A large number of Tesla vehicles are failing to wake from sleep in response to Tesla app or API requests.

First detected:

April 5, 2024

Resolved:

April 8, 2024

AlphaESS Outage 2024-01-01

The AlphaESS data feed is broken for all users [RESOLVED]

First detected:

January 1, 2024

Resolved:

January 2, 2024

Tesla command errors (some vehicles)

A number of Tesla vehicles are not accepting charging commands from Charge HQ.

First detected:

November 12, 2023

Resolved:

December 2, 2023

Fronius outage 2023-11-20

The Fronius data feed is down for all users - RESOLVED

First detected:

November 20, 2023

Resolved:

November 20, 2023

AlphaESS Outage 2023-11-04

AlphaESS connections are broken for all users. UPDATE - resolved, action required

First detected:

November 4, 2023

Resolved:

November 9, 2023